Returns & Exchanges

You can return many items sold on When you return an item, you will need to prepay the shipping cost first, but you can apply for a refund of the amount by providing us with the tracking information and shipping label and contacting our customer service.

Prepare and ship your return
After you’ve contacted our customer service and got the approval of returning the item:

1. Prepare your package for return.

Pack your item securely, inserting any paperwork that was included when you requested your return. If you don’t have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper.

2. Ship your return and send us the tracking information.